MG Companion
MG Companion
Mobile and watch application for car owners
Mobile and watch application for car owners
Automotive
Mobile
2024
Overview
Redesigned the next-gen mobile and watch app for MG to deliver a smarter, more intuitive experience. The new app gives users instant access to essential vehicle data and remote control features, making car management seamless. Beyond that, it enhances safety with driving behavior insights, critical alerts, and easy access to service requests.
Redesigned the next-gen mobile and watch app for MG to deliver a smarter, more intuitive experience. The new app gives users instant access to essential vehicle data and remote control features, making car management seamless. Beyond that, it enhances safety with driving behavior insights, critical alerts, and easy access to service requests.
Redesigned the next-gen mobile and watch app for MG to deliver a smarter, more intuitive experience. The new app gives users instant access to essential vehicle data and remote control features, making car management seamless. Beyond that, it enhances safety with driving behavior insights, critical alerts, and easy access to service requests.
Details
My role
Lead designer Project manager
Team
3 UX designers, in house 2 UI designers, in house 1 3D designer, contractor 1 Motion designer, contractor
Customer team
Product manager Chief technical officer Development team
About project
One of the main challenges of the project was the unification of several applications for Asian, European, and US markets. The goal was to combine the functionality of three applications into one global application with the ability to enable required features for users from different countries depending on use cases and local rules. To address the scattered UX complexity present across multiple MG apps, our team developed a unified app using a modular approach. This design empowers users to customize features according to their location, specific vehicle model and needs, delivering a personalized experience.
While working on the design of the application, our goal was to make the interaction with the car as intuitive as possible and similar to everyday experience. At some point, we realized that the best approach would be to incorporate a car model into the app, allowing users to perform basic actions just as they would in real life. Another aha!-moment occurred when we realized that we should pay attention not only to car owners but also to potential customers who haven't yet purchased a car. Now people can explore the full functionality of the application, schedule a test drive, and even book their desired car.
Also through this redesign, we are providing an enhanced service, granting users instant access to crucial vehicle data and the ability to remotely control their cars. This creates a more connected and seamless experience, integrating with most-used devices, which is one of the most sought-after directions in the future. We have taken on the responsibility of enhancing user awareness and promoting safer driving practices by seamlessly integrating MG's community insights and smart drive data into our app. Aiming to revolutionize user interaction with vehicles and driving information, the following approaches embody our commitment to a smarter, safer driving experience and align with our vision for a sustainable automotive future.
One of the main challenges of the project was the unification of several applications for Asian, European, and US markets. The goal was to combine the functionality of three applications into one global application with the ability to enable required features for users from different countries depending on use cases and local rules. To address the scattered UX complexity present across multiple MG apps, our team developed a unified app using a modular approach. This design empowers users to customize features according to their location, specific vehicle model and needs, delivering a personalized experience.
While working on the design of the application, our goal was to make the interaction with the car as intuitive as possible and similar to everyday experience. At some point, we realized that the best approach would be to incorporate a car model into the app, allowing users to perform basic actions just as they would in real life. Another aha!-moment occurred when we realized that we should pay attention not only to car owners but also to potential customers who haven't yet purchased a car. Now people can explore the full functionality of the application, schedule a test drive, and even book their desired car.
Also through this redesign, we are providing an enhanced service, granting users instant access to crucial vehicle data and the ability to remotely control their cars. This creates a more connected and seamless experience, integrating with most-used devices, which is one of the most sought-after directions in the future. We have taken on the responsibility of enhancing user awareness and promoting safer driving practices by seamlessly integrating MG's community insights and smart drive data into our app. Aiming to revolutionize user interaction with vehicles and driving information, the following approaches embody our commitment to a smarter, safer driving experience and align with our vision for a sustainable automotive future.
One of the main challenges of the project was the unification of several applications for Asian, European, and US markets. The goal was to combine the functionality of three applications into one global application with the ability to enable required features for users from different countries depending on use cases and local rules. To address the scattered UX complexity present across multiple MG apps, our team developed a unified app using a modular approach. This design empowers users to customize features according to their location, specific vehicle model and needs, delivering a personalized experience.
While working on the design of the application, our goal was to make the interaction with the car as intuitive as possible and similar to everyday experience. At some point, we realized that the best approach would be to incorporate a car model into the app, allowing users to perform basic actions just as they would in real life. Another aha!-moment occurred when we realized that we should pay attention not only to car owners but also to potential customers who haven't yet purchased a car. Now people can explore the full functionality of the application, schedule a test drive, and even book their desired car.
Also through this redesign, we are providing an enhanced service, granting users instant access to crucial vehicle data and the ability to remotely control their cars. This creates a more connected and seamless experience, integrating with most-used devices, which is one of the most sought-after directions in the future. We have taken on the responsibility of enhancing user awareness and promoting safer driving practices by seamlessly integrating MG's community insights and smart drive data into our app. Aiming to revolutionize user interaction with vehicles and driving information, the following approaches embody our commitment to a smarter, safer driving experience and align with our vision for a sustainable automotive future.
Phases and activities
Presale Research & benchmarking Design sprint Wireframing Visual design Design system 3D design Prototyping User testing Artefacts delivery Awards submission
Tools
Miro Figma Framer Blender Adobe suit Google workspace Notion Zoom MS Teams
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